First Time Clients

We ask that first time clients arrive at least 15 minutes prior to your appointment to complete any necessary documentation.

Cancellations

24-hour notice is required for all cancellations. If you fail to show for a scheduled appointment, without notice, a credit card will be required to book future appointments. If you fail to show again, your credit card will be billed for 100% of your total services scheduled.

Late Arrivals

In order to remain on schedule for all of our clients, late arrivals will not be granted extended service time. Appointments will conclude as scheduled. Any client arriving more than 15 minutes late must reschedule.

Cell Phones

To preserve the relaxation of our clients, please have all cell phones silenced when entering the building

Product Returns

If you are not satisfied for any reason with goods purchased, please bring unused portion along with sales receipt and we will gladly refund your money. Returns must be within 30 days of purchase and 75% of product must be remaining.