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Policies & Forms

Policies-Forms

Spa Policies

Outlined below are the policies we enforce at our spa. If you have questions or concerns about any of the items below, please contact us for more information. These policies help us keep Larimar a perfect relaxation destination for you and your loved ones.

First Time Clients

We ask that first time clients arrive at least 15 minutes prior to your appointment to complete any necessary documentation.

Cell Phones

To preserve the relaxation of our clients, please have all cell phones silenced when entering the building.

Late Arrivals

In order to remain on schedule for all of our clients, late arrivals will not be granted extended service time. Appointments will conclude as scheduled. Any client arriving more than 15 minutes late must reschedule.

Cancellations

24-hour notice is required for all cancellations. If you fail to show for a scheduled appointment, without notice, a credit card will be required to book future appointments. If you fail to show again, your credit card will be billed for 100% of your total services scheduled.

Product Returns

If you are not satisfied for any reason with goods purchased, please bring unused portion along with sales receipt and we will gladly refund your money. Returns must be within 30 days of purchase.

Pre-Treatment Instructions

Attached below are PDFs detailing the pre-treatment instructions you'll need to follow before coming in to the spa for your service. Be sure to follow these instructions as best as possible for optimal results.

Laser Services

General Services